Langkah-Langkah Untuk Chat Atau Hubungi Help Centre
Disini kami menyediakan langkah-langkah untuk anda chat atau hubungi help centre sekiranya anda mengalami masalah berkaitan tempahan atau berkaitan aplikasi Grab.
1.Langkah Pertama
Apabila anda berada pada dashboard aplikasi, anda tekan muka anda.
1.Langkah Kedua
Selepas itu, anda tekan tanda soal berbulat yang berada diatas sebelah kanan skrin.
1.Langkah Ketiga
Seterusnya, selepas anda dibawa ke Help Centre, anda diminta untuk tekan perkataan “Support” yang berada di bahagian bawah sebelah kanan.
1.Langkah Keempat
Selepas itu, anda pilih kenderaan atau “Transport” di bahagian “Browse by service”.
1.Langkah Kelima
Akhir sekali, anda scroll kebawah sekali dan anda akan dapat lihat seperti skrin dibawah. Di situ, anda boleh tekan sama ada anda ingin chat atau hubungi khidmat pelanggan atau “Customer Service” untuk meminta bantuan dari pihak Grab.
Kalau anda taktahu bagaimana nak hubungi help centre. Boleh tengok video nii untuk bimbingan lebih mudah. Klik sini
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Tak Pandai Daftar Online?
Jika anda tak pandai daftar secara online, anda boleh walk in ke ofis kami untuk kami bantu mendaftarkan untuk anda. Anda boleh cari kami di Grab Hub Cheras menggunakan aplikasi Waze atau Google Maps atau anda boleh tekan je maps dibawah untuk dapatkan tunjuk arah ke ofis kami.